Understanding the Mental Model Behind Clinician Rounding Workflows
What is a rounding tool?
A clinician rounding tool is a digital or physical system designed to support healthcare providers—especially doctors and nurses—during patient rounds, which are routine visits to patients in a hospital or clinical setting. These tools help streamline how clinicians gather, access, and share patient information while improving communication and coordination among care teams.
Challenge
Fragmented and ineffective clinician rounding experience
Solution
Build a mental model to understand the user’s needs
Persona
Understanding the users through building a persona that represents majority of the users
User Groups
Defining the different tools that are used by the users depending on their assignment
Information Architecture
Navigating and grouping content that increases efficiency
User Feedback
Leveraging user comments and experiences to identify pain points and opportunities
